If you’ve placed an order and your payment has gone through, please rest assured that your order has been received and will be processing shortly after payment has been made. Please bear with us as we are a small family business and work hard to get all orders packaged and shipped as soon as possible. You’ll usually receive your order 7-10 days after payment has cleared. If for any reason you believe that your order has not been received by us, please contact us with your concerns on our contact page. Thanks so much and we look forward to hearing back from you about how much you love our product!